A local, personal service
Over the years we have realized that customer care and publisher relationships should not be done from a distant call center. Both clients and suppliers need to build relationships with Prenax and that is why we invest in local teams in each country where we have an office.
Customer service, finance, sales and management are all based locally in the United States, as are the database and claims functions.
This approach enables us to enjoy a 97.5% customer retention rate and award-winning customer service.