Our services

Process efficiency

We have seen both good and bad practices over the years in all kinds of organizations. Our 25+ years of experience have given us an excellent understanding of how efficiency can be built into the publications and subscriptions processes. Examples of efficiency sources are:

  • Dedicated Customer Service Executive (no call centers)
  • Integration with all e-procurement platforms
  • Real-time custom reporting
  • Consolidation services
  • Automated renewal, check-in and claims features
  • 24/7 access to Prenax Online
  • Built in approval processes with multiple levels of authorization
  • Saves accounts payable time (subscriptions is a troublesome spend category being multi-vendor, multi-currency, high volume, low value, repetitive and error-prone)
  • Monitoring of joiners and leavers
  • Outsourced library functions (check-in, claiming, shelf-ready delivery)
  • Management of 100% of the pubs & subs business (including direct deals)

Our people are at the heart of what we do