Our services

Subscriptions

Prenax Online has access to an infinite number of newspapers, journals, magazines, and databases. We can supply journals in any of their available formats at any time.

Ordering
After an order has been placed it will be sent through to you for administrator approval. Once it has been approved, Prenax will do all of the leg work to ensuring that the subscription is organized and the vendor grants access or arranges delivery. All you have to do is sit back and wait to receive your subscription.

Renewals
Prenax will manage renewals the way you want to. An automated renewal email will be sent to the user near the subscription end date. For multiple subscriptions you can choose to approve one at a time or all at once. Prenax will then handle all communications with the vendor for you to ensure you continue to get access and receive your issues without a hitch.

Claims
All claims are made to vendors through our online system or customer service team, not outsourced to some far-off country. Prenax has an effective and quick claims handling process which guarantees that all issues are solved to our customer’s satisfaction.

1 Vendor, 1 Invoice
Prenax will combine multiple invoices from multiple vendors into one manageable invoice. This can be sent monthly, quarterly or annually; it’s completely up to you. We will check publisher invoices for accuracy against purchase orders and ensure that cost center allocation is correctly calculated.

Tailored Reports
Accurate reporting can be provided through Prenax Online. ‘One click’ and customized reports give clear and exportable information on all aspects of your spend through Prenax.

Our people are at the heart of what we do