Staff turnover at Prenax is extremely low with most of our staff having worked on average of at least 10 years for our company. Excellent service is the product in this industry and our technology supports our people – not the other way around. Customer service has been at the heart of Prenax since it was founded over 25+ years ago. We have won awards all over the world for it and we continue to focus our management efforts on maintaining this excellence.
Every client is assigned a designated customer service executive to look after their account so you can rest assured you will always receive the best customer care. We have zero call centers because we don’t hide from our customers. Each customer service executive is able to make decisions for the account and takes complete ownership. That’s why their direct line can be found on every page of the online system.